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Voice Migration

Migrate from Retell AI to Aima Voice

Keep your Retell real-time voice agent while connecting qualification, appointment, and follow-up outcomes to the business system your team uses.

SFStepan Filonov
1 minute read

Retell AI can handle a live voice conversation. The next operational question is what the business can use after the call: a qualified lead, an appointment request, or a next step for a missed call.

Aima's Retell migration path connects that outcome to the local system behind the workflow. Keep the voice experience and define the record or action the call should produce.

Useful first actions

  • Update the lead record with the answers and owner needed for follow-up.
  • Turn a call into a slot request and send the relevant confirmation message.
  • Create a WhatsApp handoff or callback status when the conversation does not finish.

A migration workflow for Retell AI teams

  1. Choose one call outcome that staff currently enter by hand.
  2. Map the fields, statuses, transfer rule, and follow-up owner.
  3. Connect the target system to the smallest set of approved actions.
  4. Test the completed call, transfer, no-match case, and failed action.
  5. Review the resulting record before adding more call intents.

Settle production details early

Call recording, consent, number ownership, and provider limits shape the live setup. Include them in the first route review, especially when a call writes customer or appointment information.

Connect Retell AI calls to Aima

See the Retell AI migration offer and choose the first post-call action.