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Voice Migration

Migrate from Vapi to Aima Voice

Keep your Vapi speech and model stack while giving the voice agent a governed connection to the legacy software your customer still needs.

SFStepan Filonov
2 minutes read

Vapi gives developers a flexible platform for inbound and outbound voice agents. The hard part begins when the agent needs to use a customer's existing software: an old application, a private tool, or a workflow with no documented integration.

Aima's Vapi migration path connects the call to that system through a small set of business actions. The speech and model stack can stay in place while the conversation reaches the workflow the business already runs.

Define one useful voice action

  • Find the caller's existing record and return the context needed for the conversation.
  • Check availability and create the booking step the clinic or service team needs.
  • Save the qualification result and place the lead in the right owner queue.

The action should describe the business outcome. A focused boundary gives the agent a clear question to ask and a clear point for human handoff.

A migration workflow for Vapi teams

  1. Write down what should exist after the call: a lookup, booking request, lead update, or confirmation.
  2. Observe the current screens, fields, status changes, and operator decisions.
  3. Connect the smallest read and write set required by the first call.
  4. Test missing records, duplicate customers, unavailable slots, and unclear requests.
  5. Verify the result in the legacy system before adding another action.

The connection follows the workflow the operator needs to finish, including systems with a private or undocumented integration.

Connect Vapi voice agents to Aima

See the Vapi migration offer and choose the first legacy-system action to expose.